Friends and Family Survey - New
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Book now for your annual Flu vaccination.
Click here to read the latest advice from Public Health England.
Dental Helpline CLICK HERE
Advice on Gout CLICK HERE
Living Well Service
Click here to view the Living Well Presentation.
RESPIRATORY CARE CHECKLIST FINAL LARGE PRINT.pdf
Patient Online Services
From the beginning of April 2015 we will be able to offer further Online Services in addition to those currently offered below.
- Prescription ordering that is linked directly to your patient record (we will still continue running our current repeat prescription ordering service).
- Online Appointment Booking Service.
- Online Summary Record Access (enabling you to view your medication, any known allergies and adverse reactions).
For more information about how to register for these services, please click here.
Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more
Do you need to re-order your medication? Visit our prescriptions page and complete the online form. See also the important information regarding changes to the collection of prescriptions to comply with the Care Quality Commission. Find out more
Like To Register?
Our list is now open to patients new to the area.
New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms, bring two forms of identification and come and see us. Find out more
Need an appointment? You can phone the practice or make appointments on-line. We would appreciate if patients cancel appointments that are not required in order to allow others to use them. Find out more
On Monday and Tuesday evenings the Practice operates an extended hours service. These appointments are pre-booked in advance and GPs will not be available to take telephone calls during these times. There are limited doctors available during this time and there are some clinical tests i.e. blood tests that cannot be performed during these late evening surgeries. Please be advised that all doctors run morning and afternooon appointment sessions four days per week. These sessions may vary from time to time.
Patient Non Attendence
Are you frustrated you can't get an appointment, do you know how many appointments are wasted? In July the Practice had 253 unattended appointments. If all the appointments that had been unattended were 10 minutes, which we know not to be the case, 42 hours of working time was wasted. 42 hours of working time equates to over a whole week of appointment time, 1 week in 4 wasted. Patients should understand why it it vital to cancel unwanted appointments. Cancelling appointments couldn't be easier, on-line, by telephone or in person.
There is good access for the disabled to all of our consultation rooms, we have a lift to all floors. The surgery has a ramp and wide doors to allow for wheelchair access. If you require help getting through the doors please let us know you are coming so we can assist you.
The Practice offers the facility to breastfeed in private. Please ask for assistance at the reception.
NHS Health Trainer
Enjoy the benefits and achieve your goals with the help of a free Health Trainer. Clinics take place every Thursday morning. You can be referred by your GP or by self referral. For details ask at the surgery or see a receptionist.
Care for Carers Drop-in Clinic
From July 8th the Care for Carers will be holding a drop-in clinic every other week at Seaside Medical Centre. A counsellor will be available for help and advice.
Conduct within the Practice
We ask that our patients refrain from eating and drinking whilst in the Practice. All mobile telephones and electronic devices should remain on silent and children should be supervised at all times.
When the Practice is closed the out of hours service has been replaced with NHS 1-1-1. If you ring the Practice when we are closed and need medical attention a message will be given along with instructions to ring 1-1-1. All calls made to this service from any landline or mobile telephone will be free of charge.
So for medical care when the Practice is closed please call 1-1-1.
To provide the highest standard of medical care to our patients; to seek continuous improvement in the health of our practice population; to deliver healthcare in an accessible, flexible and innovative way meeting our patients needs, and to reflect advances in Primary Healthcare and changing political and economic circumstances. To provide our team with a supportive and rewarding place to work.
Our Aims and Objectives
- Provide a high standard of medical care
- Be committed to our patients needs
- Act with integrity and complete confidentiality
- Be courteous, approachable, friendly and accommodating
- Ensure safe and effective services and environment
- To improve as a patient centred service through decision making and communication
- To maintain and develop our motivated and skilled work teams
- Through monitoring and auditing continue to improve our healthcare services
- Maintain high quality of care through continuous learning and training
- To guide our employees in accordance with diversity and equality
- To ensure effective and robust information governance systems
- Treat all patients and staff with dignity, respect and honesty.
Care Quality Commission
The Care Quality Commission has been set up to ensure that a wide range of health and social care services in England are meeting national standards of quality and safety. All GP Practices will be regulated by the Care Quality Commission from April 2013. If you would like to contact the CQC on 03000 616161 or at email@example.com if you would like to share an experience or a concern.
Community Services Directory
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(Site updated 18/11/2015)